Parts Supply Services

Partnership and commitment

The challenge 

The availability of trains is closely linked to the anticipation of spare parts. Whether new or repaired, they must be available for the maintenance teams where and when needed, at controlled costs.

The Alstom solution 

Rather than just being a spare parts supplier, Alstom Transport aims at being the partner of the maintenance teams to ensure trains’ availability . They benefit from a single entry point, whether the part is intended for an Alstom train or not. Based on our experience of rolling stock maintainers, Alstom brings to operators / maintainers an engineering expertise and a dedicated supply chain to guarantee a continuously high level of train performance.

Alstom offers a range of services tailored to your needs, from on-demand requests…

  • Delivery of spare parts for ad hoc requests, providing access to over 600 000 referenced train parts that fully conform to the OEM’s specifications
  • The spare parts catalogue, allowing customers to place an order on an ad hoc basis and to be delivered in the shortest lead-times.

…to anticipation, with the Full Material Management service

  • With the Material Availability Service (MAS), Alstom commits on the immediate availability for a list and a volume of parts mutually agreed with the customer.
  • With the Full Material Management, the customer transfers to Alstom , at a fixed fee per km, the full responsibility to forecast and deliver all parts required for the maintenance and the overhaul operations according to the maintenance plan of the rolling stock
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Spare parts

We guarantee the delivery of your train parts when and where you need them.

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