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Alstom wins maintenance contract for railway electrification system in Santo Domingo

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16 November, 2021 – Alstom, a leading global company offering mobility solutions on five (5) continents, has announced that it has been retained by the Office for the Reordering of Transport (OPRET), the operator of Santo Domingo’s metro, to maintain the power and catenary systems of lines 1 and 2 of the metro system for the next 3 years, beginning in November of this year. The contract was awarded to a consortium with Sofratesa, in which Alstom is the leader. The two lines of the Santo Domingo metro system make it the most important public transportation system in the Dominican Republic. Alstom has been present providing its maintenance services and experience since the creation of the Santo Domingo metro: the correct maintenance allows a maximum useful life of the components and maintain an optimal availability of the assets without compromising safety. Since the line first opened and through to the end of 2020, the system has transported more than 51.5 million people safely and efficiently.

For Alstom, this maintenance contract, and its partnership with OPRET as a contractor since the construction of lines 1 and 2, are great sources of pride. The company’s global industry experience allows it to provide efficient interface management between partners, third-party maintainers, third-party train operators, regulatory agencies, and more.

"A new contract means for Alstom the confirmation of the commitment we have with the Dominican Republic and OPRET to provide the best technology, service and safety with the rolling stock and systems of lines 1 and 2 of the metro."

Iván Moncayo
General Manager of Alstom for the Dominican Republic

In August, Alstom announced that it will manufacture, supply and operate eight new three-car Metropolis trains for the Santo Domingo Metro Line 1. These new trains will be added to the 43 Metropolis trains that Alstom previously supplied to Line 1 and for Line 2, since 2009, for a total of 138 cars.

"A new contract means for Alstom the confirmation of the commitment we have with the Dominican Republic and OPRET to provide the best technology, service and safety with the rolling stock and systems of lines 1 and 2 of the metro," said Iván Moncayo, general manager of Alstom for the Dominican Republic.

51.5
million people transported safely and efficiently
8
new three-car Metropolis trains for the Santo Domingo Metro Line 1
138
cars in total

Through numerous medium- to long-term system maintenance contracts globally, Alstom is committed to providing the highest level of service to its clients by ensuring the best quality of maintenance solutions are implemented. Solutions can include maintenance of trains, signalling and railway infrastructure, allowing for greater system availability and continuous safe operation of all assets. In addition, Alstom guarantees efficient interface management between partners, third-party train operators, regulatory agencies and more. The condition based maintenance enables maximum component life and optimal asset availability without compromising safety.